To mitigate the risks associated with Corona Virus, we have set new standards of services and have enhanced our hygiene & safety standards to ensure a complete safe & healthy stay for you at all Hotel Heera International. Should you wish to travel once it is safe to do so, please be reassured that at Hotel Heera International- Your Safety is Our Priority.

we care for people so they can be their best – and in response to the dynamic COVID-19 situation, we would like to share actions Hotel Heera International is taking to care for you during this time, including booking with confidence and travel flexibility and comprehensive steps to implement new guidance, procedures and practices as we reimagine the hotel experience.

Travel Information: COVID-19 UPDATE

As we continue to combat the Coronavirus Outbreak, the Indian government has taken stringent steps to restrain the spread of this a pandemic and typified it as a ‘disaster’.

At Hotel Heera International, we too have taken this situation very seriously and have been following the Government Advisories and those published by the World Health Organization. While Hotel Heera International have undertaken additional measures to maintain hygiene and care in their environs ever since the outbreak was reported, we have further upped the sanitization checks and deep cleaning procedures across our hotels to ensure a safer and a more hygienic environment for our guests.

For Hotel Heera International the health and wellbeing of our guests and employees have always been our primary concern. In addition to our existing hygiene and cleanliness standards, we have implemented further preventive measures based on guidelines from the Ministry of Health and Family Welfare, which include:

• Sensitizing and training our team members on all cautionary and preventive measures.
• Continuous sanitization with appropriate disinfectants, of all public areas including glass/plastic/metal surfaces, furniture, tabletops, counters, elevator buttons, doorknobs, etc.
• All visitors, guests, and employees undergo a body temperature check on entry to our premises, using non-touch digital thermometers.
• In all public/common areas, we have provided clinically-approved hand sanitizers. These include lobbies, restaurants, washrooms, etc.
• For in-premise guests/employees who may not feel well at any time, our hotels have a defined protocol to assist them to reach out to the concerned medical center/hospital in that city.

1. Due to Covid-19 , availability of all the facilities and services will be subject to permissible norms by respective State Govt.
2. Hotel management will abide by all the Govt. based guidelines and rules and has right to deny check-in if noticed unsuitable.
3. As a part of our check in process, all guests must complete the Health declaration statement, Arogya Setu App & temperature check upon arrival at the hotel.
4. Hotel management will not accept any check in of the vulnerable persons travelling with their families. As advised by the GOI, persons above 60 years age, persons with comorbidities, pregnant women and children below 10 years are to stay at home.
5. Medical certificate (issued latest 48 hours prior to check-in) of guests is mandatory. This certificate should mention the guest’s age, underlying illnesses and a confirmation that they do not display any Covid 19 symptoms. Further, guests with any underlying illnesses are not allowed.

We thank you for your continued patronage and wish you well in these challenging times.